Privacy Policy

Effective Date: January 6, 2025.

Zolatech Power System values your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your information. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you provide to us directly, including but not limited to:

Contact Details: Your name, email address, phone number, and mailing address.

Property and Service Information: Information about your property, energy usage, and preferences when requesting a consultation or service.

Payment Information: Billing details, credit/debit card information, and transaction history for purchases.

Automatically Collected Information

When you interact with our website or services, we may automatically collect:

Device Data: Information about the device you use to access our services, such as IP address, browser type, and operating system.

Usage Data: Details about your interactions with our website, including pages visited, time spent, and navigation paths.

Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar technologies to improve user experience and website functionality.

Information from Third Parties

We may also receive information about you from third-party sources, such as marketing partners, publicly available sources, or social media platforms, in accordance with their respective privacy policies.

How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery and Operations

To provide, maintain, and improve our products and services.

To process transactions, send invoices, and manage accounts.

Communication

To respond to your inquiries and provide customer support.

To send important notices, updates, and promotional materials (with your consent).

Personalization

To tailor content, services, and advertisements to your preferences.

To conduct market research and improve our offerings.

Compliance and Security

To comply with legal obligations and enforce our terms.

To protect against fraud, unauthorized access, or other harmful activities.

Sharing and Disclosure of Information

We may share your information with:

Service Providers

Third-party companies that perform functions on our behalf, such as payment processors, hosting services, analytics providers, and marketing agencies.

Business Partners

Trusted partners with whom we collaborate to offer joint promotions or services. We will only share your information with your explicit consent.

Legal and Regulatory Authorities

When required to comply with legal obligations, protect our rights, or safeguard public safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once the retention period expires, your data will be securely deleted or anonymized.

Security Measures

We employ advanced security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access controls. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights concerning your personal information:

Access: Request a copy of the data we hold about you.

Correction: Update or correct inaccurate or incomplete information.

Deletion: Request the deletion of your data, subject to legal obligations.

Restriction: Limit the processing of your information in specific circumstances.

Data Portability: Receive your data in a structured, commonly used format.

Withdraw Consent: Revoke consent for specific data processing activities.

To exercise these rights, contact us at [Insert Email Address].

Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after changes signify your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Call Us: +91 89258 47693

Email Us: customersupport@zolatecpower.com